Shipping & Delivery
Free Shipping on orders over $300.
For orders under $300; the shipping cost will vary depending on your location. It will be calculated during the checkout process, before your final payment.
We endeavour to ship your order within 2 business days of receiving payment.
If you've ordered multiple items and they are not in stock at the same warehouse, this may entail you receiving the order over multiple deliveries. Further charges may be incurred.
We ship from multiple warehouse locations around Australia - depending on product availability and your location. There are no guarantees which warehouse will ship your item.
We reserve the right to choose who we ship your order with.
We only ship to Australian addresses.
IMPORTANT: Someone MUST be at the address specified during working hours (9am to 5pm) to accept and sign for the delivery by the courier. If the address is unattended or no one is available to sign for the delivery a surcharge may apply.
Differences, Complaints & Proof of Delivery
We afford a reasonable opportunity to our customers to examine goods for the purpose of ascertaining whether or not they conform with the purchase order. You will have a period of 7 days from receipt of delivery to alert us to non-conformity which is given in the following situations:
- Shipment of wrong/damaged products
- Short shipment of products from a consignment
- Missing cartons from multiple carton consignments